New Jersey A565 mandates that 40% of electric and gas public utilities' emergency call centers be located within New Jersey.

New Jersey A565, known as the "Joe Piscopo Utility Emergency Call Center Act of 2025," requires electric and gas public utilities to maintain 40% of their emergency call center operations within the state. This act defines "emergency call center" as a facility where workers handle customer assistance or service requests, including emergencies, via telephone, email, or other electronic communication. The bill aims to ensure that a significant portion of these critical services are accessible within New Jersey, enhancing local response capabilities.

New Jersey A565 mandates that 40% of electric and gas public utilities' emergency call centers be located within New Jersey.

New Jersey A565, known as the "Joe Piscopo Utility Emergency Call Center Act of 2025," requires electric and gas public utilities to maintain 40% of their emergency call center operations within the state. This act defines "emergency call center" as a facility where workers handle customer assistance or service requests, including emergencies, via telephone, email, or other electronic communication. The bill aims to ensure that a significant portion of these critical services are accessible within New Jersey, enhancing local response capabilities.