Reforms certain procedures at New Jersey Motor Vehicle Commission agencies.

The bill requires the New Jersey Motor Vehicle Commission to deploy at least one mobile customer service unit in each congressional district and to prioritize expanding availability in certain locations. It mandates the commission to collect and publish performance data on a quarterly basis and requires the State Auditor to conduct a performance audit of the mobile units. The commission must also develop and administer annual customer service training for employees and establish customer feedback mechanisms.

Reforms certain procedures at New Jersey Motor Vehicle Commission agencies.

The bill requires the New Jersey Motor Vehicle Commission to deploy at least one mobile customer service unit in each congressional district and to prioritize expanding availability in certain locations. It mandates the commission to collect and publish performance data on a quarterly basis and requires the State Auditor to conduct a performance audit of the mobile units. The commission must also develop and administer annual customer service training for employees and establish customer feedback mechanisms.