Missouri SB1312 mandates internet service providers to record and disclose details of service interruptions and offer discounts to customers.
Missouri SB1312 establishes requirements for internet service providers regarding billing for service interruptions. The bill mandates providers to record specific details of each interruption, including date, time, duration, cause, and affected area. These records must be stored in customer files and made publicly available on the provider's website. Additionally, the Missouri Public Service Commission is tasked with ensuring compliance through rule promulgation.
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