Massachusetts S3190 mandates manufacturers to disclose a minimum support period for connected consumer products.
Massachusetts S3190 requires manufacturers of connected consumer products to disclose a minimum guaranteed support period for technical support, security updates, and bug fixes. This disclosure must occur at the point of sale, on product packaging, and on the manufacturer's website. Manufacturers must also notify consumers six months before the end of the support period. The bill defines "connected consumer product" and "minimum guaranteed support period," and it specifies the methods for notifying consumers about the end of support.
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