Consumers can recover damages for defective connected devices under Massachusetts law.

This bill amends Massachusetts law to allow consumers to recover actual damages for defective connected devices, including repair costs, lost income, and attorney's fees. Manufacturers must disclose a minimum guaranteed support period for technical support, security updates, and bug fixes. Internet service providers must ensure connected products receive security updates or replace end-of-life products at no cost to consumers. Manufacturers must notify consumers six months before the end of the support period.

Consumers can recover damages for defective connected devices under Massachusetts law.

This bill amends Massachusetts law to allow consumers to recover actual damages for defective connected devices, including repair costs, lost income, and attorney's fees. Manufacturers must disclose a minimum guaranteed support period for technical support, security updates, and bug fixes. Internet service providers must ensure connected products receive security updates or replace end-of-life products at no cost to consumers. Manufacturers must notify consumers six months before the end of the support period.