Massachusetts S2612 prohibits utility shutoffs during extreme heat for customers facing financial hardship.
Massachusetts S2612 aims to protect residents from utility shutoffs during extreme heat by prohibiting water, electric, and municipal lighting companies from shutting off service to customers who cannot pay due to financial hardship. This protection applies from May 15th to September 30th or during excessive heat warnings. The bill mandates monthly reporting by service providers on potential shutoffs and requires the Department of Public Utilities to conduct outreach and publish annual reports on these efforts. It also establishes daily fines for violations.
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