Massachusetts S152 expands warranty protections for consumers with disabilities, ensuring manufacturers provide a replacement or refund for defective.

Massachusetts S152 strengthens consumer protections for individuals with disabilities by enhancing warranty provisions for wheelchairs. The bill mandates that manufacturers provide an express warranty of at least two years from the date of first delivery. If a wheelchair is both defective and inoperable within the warranty period, the manufacturer must assess the wheelchair within three business days and provide a temporary loaner wheelchair within four business days. Consumers can request a replacement wheelchair or a refund if the nonconformity is not repaired after a reasonable attempt.

Massachusetts S152 expands warranty protections for consumers with disabilities, ensuring manufacturers provide a replacement or refund for defective.

Massachusetts S152 strengthens consumer protections for individuals with disabilities by enhancing warranty provisions for wheelchairs. The bill mandates that manufacturers provide an express warranty of at least two years from the date of first delivery. If a wheelchair is both defective and inoperable within the warranty period, the manufacturer must assess the wheelchair within three business days and provide a temporary loaner wheelchair within four business days. Consumers can request a replacement wheelchair or a refund if the nonconformity is not repaired after a reasonable attempt.