Massachusetts H4358 regulates wheelchair repair requirements and consumer protection, particularly for complex rehabilitation technology wheelchairs.
Massachusetts H4358 amends several chapters of the General Laws to establish specific requirements for wheelchair repair and consumer protection. It defines "complex rehabilitation technology wheelchair" as a specialized, medically necessary wheelchair requiring evaluation, configuration, fitting, adjustment, programming, and long-term maintenance and repair services. The bill mandates that authorized wheelchair dealers respond to repair requests within one business day and order parts within three business days.
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