Massachusetts H3972 prohibits utility shutoffs during extreme heat periods for customers facing financial hardship.
Massachusetts H3972 prohibits cities, towns, water districts, electric companies, and municipal lighting plants from shutting off utility services between May 15th and September 30th or during excessive heat warnings. Customers unable to pay due to financial hardship are protected. The Department of Public Utilities must collect and report data on outreach efforts and shutoff protections. The bill also mandates fines for violations and requires annual public reports on outreach and shutoff data.
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