Massachusetts H378 expands warranty protections for consumers with disabilities by requiring manufacturers to provide a minimum 2-year warranty on.
Massachusetts H378 expands wheelchair warranty protections for consumers with disabilities by mandating that manufacturers provide a minimum 2-year warranty on wheelchairs. The bill requires manufacturers to inform consumers of the warranty period at the time of purchase or lease. If a wheelchair is defective within the warranty period, consumers can request a replacement or a refund. The manufacturer must cover collateral costs, including temporary loaner wheelchairs, during repairs. The bill also establishes an alternate arbitration mechanism for resolving disputes.
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