Massachusetts H3705 aims to enhance MBTA efficiency and cost-effectiveness through performance monitoring and fleet modernization.
Massachusetts H3705 mandates the Massachusetts Bay Transportation Authority (MBTA) to implement a system for monitoring on-time performance across all transit modes, with a goal of 80% or higher. The MBTA must expand its public dashboards to include benchmarking metrics against other regional transit authorities, such as cost-per-passenger-trip and cost-per-vehicle-mile.
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