Clarifies the definition of disclosure, apology, and early offer programs for healthcare adverse outcomes.

This bill amends Chapter 112, Section 5 to define disclosure, apology, and early offer programs, also known as Communication, Apology, and Resolution programs (CARe or CRP). These programs involve investigating unanticipated adverse outcomes, providing full disclosure and ongoing communication to patients and families, and offering sincere apologies and fair compensation without litigation. Insurers and risk management organizations must report claims to the board, but final judgments or settlements made as part of these programs are not reportable unless substandard care is determined.

Clarifies the definition of disclosure, apology, and early offer programs for healthcare adverse outcomes.

This bill amends Chapter 112, Section 5 to define disclosure, apology, and early offer programs, also known as Communication, Apology, and Resolution programs (CARe or CRP). These programs involve investigating unanticipated adverse outcomes, providing full disclosure and ongoing communication to patients and families, and offering sincere apologies and fair compensation without litigation. Insurers and risk management organizations must report claims to the board, but final judgments or settlements made as part of these programs are not reportable unless substandard care is determined.