Massachusetts H2477 mandates health care facilities to provide competent interpreter services for non-English speakers.
Massachusetts H2477 amends Chapter 111 of the General Laws to require every health care facility to provide competent interpreter services for all non-English-speaking patients or those seeking care. The bill defines "competent interpreter services" as those performed by a person fluent in both English and the patient's language, trained in interpreting specialized health care terms. Facilities must use reasonable judgment in employing interpreters or using telephonic or televiewing services.
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