This bill improves MaineCare nonemergency transportation services by establishing a dashboard, ombudsman program, and advisory committees.
The bill requires the Department of Health and Human Services to create a MaineCare nonemergency transportation dashboard, displaying broker performance indicators and results. It establishes the nonemergency transportation ombudsman program to investigate complaints and advise MaineCare members. The department must also establish nonemergency transportation advisory committees in each region to recommend improvements.
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- Overview
- Core Provisions
- Implementation
- Impact
- Legal Framework
- Critical Issues
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