HB798

Louisiana HB798 establishes the Broadband and Cable Price Notice Act, requiring providers to give customers 30 days' written notice of price.

Louisiana HB798, the Broadband and Cable Price Notice Act, mandates that providers of cable or video services and broadband internet access must provide written notice to customers at least 30 days before any price increase. The notice must include details such as the effective date of the increase, the reason for the increase, and the customer's right to cancel or downgrade the service without penalties if done before the increase takes effect. The notice can be delivered via the customer's chosen billing or account communication channel, or by mail if no channel is selected.