HB478

Louisiana HB478 mandates reimbursement for utility overcharges by utility providers.

Louisiana HB478 establishes rules for utility overcharge reimbursements. It defines "customer" as a person receiving services from a utility provider and "utility provider" as a water, gas, or electric service provider. The bill requires utility providers to reimburse customers in full by the next billing cycle if they have been overcharged. If a customer has ended service, the utility provider must send the reimbursement to the customer's address within thirty days. The reimbursement must be labeled as an overcharge reimbursement.