Kentucky HB326 establishes protections for residential utility customers against service disconnection under certain conditions.
Kentucky HB326 aims to protect residential utility customers by prohibiting disconnections under specific circumstances. Disconnections are barred when temperatures are forecast to be 32 degrees Fahrenheit or lower, 95 degrees Fahrenheit or higher, or when a physician certifies that disconnection would threaten health and safety. Customers can avoid disconnection by making a payment plan and paying at least 10% of the bill or $200, whichever is less. The bill also mandates that disconnections for nonpayment occur only between 8 a.m.
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