Iowa SF2235 establishes procedures for sewer service fees, prohibiting charges for water that does not enter the sewer system.

Iowa SF2235 mandates that city utilities cannot charge, assess, or retain sewer service fees for water lost due to leaks, pipe failures, or other conditions preventing entry into the sewer system. The bill requires cities to adjust charges and refund improperly collected fees upon verification of water loss, allowing for documentation such as repair invoices or plumber certifications. Customers can file complaints with the ombudsman or seek legal action for improperly collected fees. The bill applies to all city utilities and their customers in Iowa.

Iowa SF2235 establishes procedures for sewer service fees, prohibiting charges for water that does not enter the sewer system.

Iowa SF2235 mandates that city utilities cannot charge, assess, or retain sewer service fees for water lost due to leaks, pipe failures, or other conditions preventing entry into the sewer system. The bill requires cities to adjust charges and refund improperly collected fees upon verification of water loss, allowing for documentation such as repair invoices or plumber certifications. Customers can file complaints with the ombudsman or seek legal action for improperly collected fees. The bill applies to all city utilities and their customers in Iowa.