Iowa HSB702 regulates insurer's requests for information, claim timelines, and loss calculations for property and casualty insurance.
Iowa HSB702 mandates insurers to provide requested information to insureds within 15 days, including policy copies, claim details, and contact information. Insurers must inspect damaged property within 30 days of receiving a proof of loss form. Insurers must notify insureds of claim acceptance or denial within 30 days, providing explanations and citations for denials. Insurers must pay accepted claims within 10 days, unless contingent on insured actions. Insurers cannot include deadlines for loss notice if the insured could not reasonably know about the loss.
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