Illinois SB3222 regulates video streaming services to ensure commercial ads are not louder than video content.
Illinois SB3222 amends the Public Utilities Act to regulate video streaming services. Effective July 1, 2027, video streaming services must ensure that commercial advertisements are not louder than the video content they accompany. The bill also mandates customer service standards, including response times, appointment windows, and clear billing practices. Cable or video providers must offer the lowest-cost basic service as a standalone option and provide free service line drops and basic service to public buildings.
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