SB2823

Illinois SB2823 mandates social media companies to provide a 24-hour toll-free number for reporting fraudulent activity.

Illinois SB2823 amends the Consumer Fraud and Deceptive Business Practices Act to require social media companies with at least 5 million users to offer a 24-hour toll-free number for account holders to report fraudulent activity. The bill defines "social media account" as a profile on a social media platform containing personal information or media. Companies must include the number in security-related emails and display it prominently on their homepage or help page. Violating this provision constitutes an unlawful practice under the Act.