Illinois HB4538 mandates identity verification for entities providing services involving personal data.
HB4538, the Identity Verification for Consumer Services Act, requires entities to verify a person's identity before initiating or modifying agreements for services involving personal data. This includes utilities, telecommunications, online platforms, healthcare, and government benefits. Verification must use a government-issued photo ID and one additional form of authentication. Entities must report identity theft to the Attorney General within 10 business days. The Act limits local regulations and protects whistleblowers. Effective January 1, 2027.
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