Illinois HB3369 mandates air carriers to provide safe, dignified, and prompt assistance to individuals with disabilities during air travel.
Illinois HB3369 amends the Illinois Aeronautics Act to require air carriers to provide safe, dignified, and prompt assistance to individuals with disabilities. This includes offering physical assistance during enplaning and deplaning, and ensuring the safe handling of assistive devices. Carriers must notify individuals if their assistive devices are delayed, lost, damaged, or stolen. They must also provide options for repair, replacement, or loaner devices.
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