Hawaii SB83 mandates hotelkeepers to notify guests and third-party vendors of service disruptions within 24 hours and allows guests to cancel.

Hawaii SB83 amends Chapter 486K of the Hawaii Revised Statutes to require hotelkeepers to notify guests and third-party vendors of service disruptions within 24 hours. These disruptions include construction noise, utility unavailability, infestations, and unavailability of advertised amenities. Hotelkeepers must provide clear, detailed notifications and cannot charge fees for cancellations due to these disruptions. Violators must forfeit three times the amount charged in excess of what they are entitled to.

Hawaii SB83 mandates hotelkeepers to notify guests and third-party vendors of service disruptions within 24 hours and allows guests to cancel.

Hawaii SB83 amends Chapter 486K of the Hawaii Revised Statutes to require hotelkeepers to notify guests and third-party vendors of service disruptions within 24 hours. These disruptions include construction noise, utility unavailability, infestations, and unavailability of advertised amenities. Hotelkeepers must provide clear, detailed notifications and cannot charge fees for cancellations due to these disruptions. Violators must forfeit three times the amount charged in excess of what they are entitled to.