SB1648

Hawaii SB1648 mandates compensation for customers affected by power outages lasting four hours or more, affecting over 1,000 customers.

Hawaii SB1648 establishes a default rule requiring electric utilities to compensate customers for actual damages from power outages lasting four hours or more, affecting over 1,000 customers. Utilities can seek a waiver from the Public Utilities Commission if the outage results from unpreventable weather, customer tampering, civil unrest, or damage by a third party. The commission must issue a decision on the waiver within ninety days. Utilities must maintain service records detailing power interruptions and make them publicly available.