Establishes an office of insurance consumer affairs to advocate for policyholders and ensure rate transparency.

The bill establishes the office of insurance consumer affairs within the insurance division of the department of commerce and consumer affairs. This office will advocate for policyholders in rate approval hearings, monitor compliance with rate transparency requirements, and develop plain-language guides to help policyholders understand rate calculations. Policyholders can challenge rate calculations through mediation and arbitration processes provided by the office.

Establishes an office of insurance consumer affairs to advocate for policyholders and ensure rate transparency.

The bill establishes the office of insurance consumer affairs within the insurance division of the department of commerce and consumer affairs. This office will advocate for policyholders in rate approval hearings, monitor compliance with rate transparency requirements, and develop plain-language guides to help policyholders understand rate calculations. Policyholders can challenge rate calculations through mediation and arbitration processes provided by the office.