Hawaii SB1108 mandates specialized training for ombudsman employees, requires quarterly complaint reports, and notifies stakeholders of complaint.
Hawaii SB1108 aims to enhance the child welfare system by requiring specialized training for all employees of the office of the ombudsman. This training focuses on best practices, trauma-informed care, and diversity, equity, and inclusion. The office must publish a quarterly report detailing the number and nature of complaints received about the child welfare services branch. Additionally, the child welfare services branch is required to inform birth families, children, and resource caregivers about the option to file complaints with the ombudsman.
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