Hawaii HB640 mandates specialized training for ombudsman employees and requires quarterly reports on complaints about child welfare services.
Hawaii HB640 aims to enhance the child welfare system by requiring specialized training for all employees of the office of the ombudsman. This training will cover best practices, trauma-informed care, and diversity, equity, and inclusion. The office of the ombudsman, which investigates complaints about executive branch agencies, must also publish a quarterly report detailing the number and nature of complaints received regarding the child welfare services branch of the department of human services.
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