Hawaii HB594 mandates hotelkeepers to notify guests and third-party vendors of service disruptions within 24 hours.
Hawaii HB594 requires hotelkeepers to notify guests and third-party vendors of service disruptions within 24 hours. These disruptions include construction noise, infestations, unavailability of utilities or advertised amenities, and strikes. Guests can cancel reservations without fees if notified of disruptions. Hotelkeepers must describe the disruption's nature, extent, and guests' rights to cancel. Violators forfeit three times the excess charge to the injured party.
Included in complete analysis
- Overview
- Core Provisions
- Implementation
- Impact
- Legal Framework
- Critical Issues
Analyze for Free
See what it does, who it affects, and the critical issues in plain language. Free, 30 seconds.