Hawaii HB594 mandates hotelkeepers to notify guests and third-party vendors of service disruptions within 24 hours.
Hawaii HB594 requires hotelkeepers to promptly notify guests and third-party vendors of service disruptions affecting hotel amenities, appliances, accessibility features, or utilities. The notification must occur within 24 hours of the disruption and include details about the disruption's nature, extent, and guests' rights to cancel without fees. The bill also outlines penalties for non-compliance and defines terms such as "service disruption" and "hotel service.
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