Florida S0202 mandates human reviews for insurance claim denials, prohibiting sole reliance on algorithms or AI.

Florida S0202 establishes that insurers must have qualified human professionals make decisions to deny claims or portions of claims, prohibiting the sole use of algorithms, artificial intelligence, or machine learning systems for such determinations. Insurers must maintain records of these decisions and include specific information in denial communications to claimants.

Florida S0202 mandates human reviews for insurance claim denials, prohibiting sole reliance on algorithms or AI.

Florida S0202 establishes that insurers must have qualified human professionals make decisions to deny claims or portions of claims, prohibiting the sole use of algorithms, artificial intelligence, or machine learning systems for such determinations. Insurers must maintain records of these decisions and include specific information in denial communications to claimants.