Customer Service Callback Queues
Enrolled on 3/12/26
Summary
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From the Legislature
Defines "callback queue"; establishes pilot program to require the Department of Commerce to use a callback queue for returning certain calls; requires calls to be returned in specified manner and timeframe; requires the department to report specified information to the Legislature by a certain date.
Sponsors
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11
4
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Democratic CaucusRepublican Caucus
Roll Call Votes
109 Yea
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8 Not Voting
DRDRDRRRCalendar
Feb 5
12:30 PM
House Government Operations Subcommittee Hearing
Feb 12
4:30 PM
House Information Technology Budget & Policy Subcommittee Hearing
Feb 17
8:30 AM
House State Affairs Committee Hearing