Representing VA with Accuracy Act requires the VA to improve telephone communication.
The Representing VA with Accuracy Act, also known as the REP VA Act, amends title 38 of the United States Code to enhance telephone communication by the Department of Veterans Affairs. The act mandates that by January 1, 2026, the Secretary of Veterans Affairs must ensure that any call made to a veteran by a VA employee or contractor uses a single, well-known telephone number and caller identification branding that clearly indicates the call is from the VA.
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