The VA Call Center Multi-Factor Authentication Act mandates multi-factor identification for high-impact veteran or beneficiary actions at VA call.

The VA Call Center Multi-Factor Authentication Act amends title 38, United States Code, to require the Department of Veterans Affairs call centers to use multi-factor authentication for high-impact actions. These actions include those where an impersonator could cause harm, such as diverting funds or disclosing sensitive information. The bill aims to verify the identity of callers and ensure their participation is appropriate.

The VA Call Center Multi-Factor Authentication Act mandates multi-factor identification for high-impact veteran or beneficiary actions at VA call.

The VA Call Center Multi-Factor Authentication Act amends title 38, United States Code, to require the Department of Veterans Affairs call centers to use multi-factor authentication for high-impact actions. These actions include those where an impersonator could cause harm, such as diverting funds or disclosing sensitive information. The bill aims to verify the identity of callers and ensure their participation is appropriate.