Delaware HB89 amends home improvement laws to mandate dispute resolution and penalize non-compliance.

Delaware HB89 amends Titles 19 and 29 to establish a mandatory Home Improvement Dispute Resolution Process. This process requires contractors to respond to disputes within 20 days and participate in good faith. Failure to do so is a violation of the Consumer Fraud Act. The Division of Consumer Protection must notify the Department of Labor if a contractor fails to respond or participate in good faith. The bill also allows for treble damages if certain conditions are met. The changes take effect six months after enactment.

Delaware HB89 amends home improvement laws to mandate dispute resolution and penalize non-compliance.

Delaware HB89 amends Titles 19 and 29 to establish a mandatory Home Improvement Dispute Resolution Process. This process requires contractors to respond to disputes within 20 days and participate in good faith. Failure to do so is a violation of the Consumer Fraud Act. The Division of Consumer Protection must notify the Department of Labor if a contractor fails to respond or participate in good faith. The bill also allows for treble damages if certain conditions are met. The changes take effect six months after enactment.