California SB637 mandates that consumer review platforms allow businesses to opt out of being reviewed.
California SB637 introduces a new chapter in the Business and Professions Code, specifically addressing consumer review platforms. The bill defines a "consumer review platform" as an online platform dedicated to displaying consumer reviews and testimonials. It mandates that any covered business offering such a platform in California must allow businesses to opt out of being the subject of consumer reviews or testimonials on that platform. The intent of the legislation is to protect consumers by ensuring businesses have the option to avoid negative reviews.
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