California AB843 mandates language access services for individuals with limited English proficiency in health insurance and care service plans.
California AB843 requires health insurers and care service plans to provide language assistance services, including interpreters and translated materials, free of charge to individuals with limited English proficiency. It mandates that insurers and service plans offer these services in the top 15 languages spoken by limited-English-proficient individuals in California. The bill also prohibits insurers and service plans from requiring individuals to provide their own interpreters or rely on unqualified staff members for communication.
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- Core Provisions
- Implementation
- Impact
- Legal Framework
- Critical Issues
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