California AB424 requires the Department of Health Care Services to notify complainants about the status of their complaints against alcohol or drug.
California AB424 amends the Health and Safety Code to mandate that the Department of Health Care Services notify the person filing a complaint about an alcohol or drug recovery or treatment facility within 10 days of receiving the complaint. The department must also inform the complainant upon closing the complaint, stating whether the facility was found to be in violation of the relevant provisions. This applies to complaints against licensed facilities or those allegedly operating without a license.
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