California AB1945 mandates notice periods and third-party notifications for municipal utility districts before terminating residential service for.
California AB1945 requires municipal utility districts to provide at least 10 days' notice before terminating residential service for nonpayment. The notice must be mailed to the customer and include details on preventing termination. Districts must offer a third-party notification service for customers aged 65 and older or dependent adults, allowing designated individuals to receive alerts about past-due accounts. The bill also outlines procedures for terminating service under prepay options and mandates specific information in termination notices.
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