California AB1410 mandates utilities to automatically enroll customers in alerts for service outages and updates.

California AB1410 requires utilities to automatically enroll customers in alerts for service outages and updates. Customers can opt-out of non-essential notifications. Utilities must provide information on updating contact methods annually. Local publicly owned electric utilities without the necessary systems must develop a plan to implement these requirements by March 1, 2026, or during the next significant system upgrade by March 1, 2030.

California AB1410 mandates utilities to automatically enroll customers in alerts for service outages and updates.

California AB1410 requires utilities to automatically enroll customers in alerts for service outages and updates. Customers can opt-out of non-essential notifications. Utilities must provide information on updating contact methods annually. Local publicly owned electric utilities without the necessary systems must develop a plan to implement these requirements by March 1, 2026, or during the next significant system upgrade by March 1, 2030.