California AB1271 regulates broadband internet service providers by requiring data reporting and consumer complaint resolution.

California AB1271 mandates broadband internet service providers to report pricing and speed data to the Department of Consumer Affairs. Providers must submit annual reports in a machine-readable format, detailing advertised speeds, actual performance, and pricing. Failure to comply results in administrative penalties. Additionally, providers must establish a consumer complaint resolution process, offering remedies for unresolved complaints within 60 days.

California AB1271 regulates broadband internet service providers by requiring data reporting and consumer complaint resolution.

California AB1271 mandates broadband internet service providers to report pricing and speed data to the Department of Consumer Affairs. Providers must submit annual reports in a machine-readable format, detailing advertised speeds, actual performance, and pricing. Failure to comply results in administrative penalties. Additionally, providers must establish a consumer complaint resolution process, offering remedies for unresolved complaints within 60 days.