Arizona HB2194 mandates health care insurers to provide contact details and detailed explanations for denied claims and prior authorizations.

Arizona HB2194 amends the state's statutes to require health care insurers to offer clear communication channels and timely responses when denying claims or prior authorizations. Specifically, insurers must provide a contact number or email for detailed explanations and address questions about denials. Additionally, insurers must respond substantively to inquiries within two business days. These provisions aim to ensure transparency and accountability in the health care insurance process, effective from June 30, 2027.

Arizona HB2194 mandates health care insurers to provide contact details and detailed explanations for denied claims and prior authorizations.

Arizona HB2194 amends the state's statutes to require health care insurers to offer clear communication channels and timely responses when denying claims or prior authorizations. Specifically, insurers must provide a contact number or email for detailed explanations and address questions about denials. Additionally, insurers must respond substantively to inquiries within two business days. These provisions aim to ensure transparency and accountability in the health care insurance process, effective from June 30, 2027.